Welcome to our Help & FAQ Page. Please use this page as a guide for our most Frequently Asked Questions. If you do not find the info you need here, please Contact Us for more help.

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Q: Where can I purchase GuitarHeads Brand products?
A: Try our Retail Site: www.GuitarHeads.net

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Q: Do you have a Dealer Program? Or special discounts for Luthiers & Builders?
A: Visit our Contact Page, or send us an E-mail to sales@guitarheadspickups.com for more info.

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Q: I am not viewing this site properly (menus are not working or cut off, sections are overlapping, etc.). What can I do?
A: This site is best viewed when using the Mozilla Firefox Web Browser. Operation in older browsers (such as Internet Explorer), will vary.

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Q: How can I tell which pickup is for the Bridge/Rear Position, and which is for the Neck/Front Position?
A: Most of our pickups are marked on the bottom as a "B" or "R" for the Bridge/Rear Position, or marked with a "N" or "F" for the Neck/Front Position. For unmarked pickups, the position can be determined by the color of the Hot Lead Wire. Bridge Position pickups will have a Red Hot Wire, Neck Position pickups will have a White Hot Wire, and Middle Position pickups will have a Yellow Hot Wire. Additionally, the Pole Piece Spacing varies from position to position for most pickup models. Use the spec pages for each model as a reference.

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Q: What is Pole Piece or String Spacing?
A: The Spacing of a Pickup's Pole Pieces should match the String Spread Spacing of your guitar (within 1-2mm) in it's respective position. This is the measurement of distance between your 2 outer strings (for example, the Low E to High E on a standard 6-String), or the 2 outer pole pieces of the pickup.

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Q: Can I install my own pickups? Or do I need to have it done by a professional?
A: In most cases, a pickup installation is nothing more than removing an old pickup, and soldering the leads from a new one in it's place. We offer basic wiring instructions for each model on our Wiring Page. There are also tons of sites online that will guide you through your project. If you do not feel comfortable doing it yourself, take your guitar to a qualified technician or Luthier.